Last updated June 16, 2026
These Terms of Service ("Terms") form a binding agreement between you ("you", "your", "Customer") and Trovaru ("Trovaru", "we", "us", "our") and govern your access to and use of the Trovaru domain and SSL operations platform at trovaru.com, including the website, dashboard, APIs, integrations, notifications, and any related services (together, the "Service"). By creating an account, clicking to accept, or otherwise accessing or using the Service, you agree to these Terms. If you are entering into these Terms on behalf of a company or other organisation, you represent that you have authority to bind that entity, and "you" refers to that entity. If you do not agree to these Terms, do not access or use the Service.
Trovaru provides a unified operations dashboard for managing domains and SSL/TLS certificates across multiple registrars and providers. Depending on your Plan, the Service may include:
Features, integrations, and limits vary by Plan and may change as we develop the Service. We may add, modify, or remove features, and we will use reasonable efforts to avoid materially degrading paid features during a billing period.
You must be at least 16 years old and capable of forming a binding contract to use the Service. You agree to provide accurate, current, and complete information and to keep it up to date. You are responsible for safeguarding your Account and for all activity that occurs under it. You must notify us promptly at [email protected] of any unauthorised use or suspected breach of security. We are not liable for loss arising from unauthorised use of your Account where you failed to maintain the security of your credentials.
The Service supports sign-in via Google OAuth and passwordless magic links sent to your email address. You are responsible for maintaining control of the email account and any third-party identity you use to authenticate. We never receive or store your Google password. Magic links are time-limited and single-purpose; do not forward them to others.
You agree not to, and not to permit any user or third party to:
We may investigate suspected violations and may suspend or limit access to protect the Service, our users, or third parties.
When you connect registrar API keys, OAuth grants, webhook endpoints, or other Credentials, you confirm that you are authorised to use them and to permit Trovaru to access the associated accounts on your behalf. You remain responsible for those Credentials and for any action taken at your registrar, DNS provider, or other connected service. Trovaru reads the data you ask it to monitor and does not modify your registrar or DNS records unless you explicitly use a feature designed to do so. You are responsible for revoking Credentials you no longer wish Trovaru to use.
The Service interoperates with third-party services you choose to connect, including registrars, Slack, Telegram, WhatsApp, webhook destinations, and PSA platforms such as HaloPSA. Your use of those services is governed by their own terms and policies, not these Terms. We are not responsible for third-party services, their availability, or their handling of data you direct to them. Connecting a third-party service authorises Trovaru to exchange the data necessary to provide the relevant feature.
As between you and Trovaru, you own and are responsible for your Customer Data and for ensuring you have the rights to submit it to the Service. You are responsible for the accuracy, quality, and legality of Customer Data and for the means by which you acquired it. We process Customer Data to provide the Service and as described in our Privacy Policy. You are responsible for maintaining appropriate backups of any data you cannot afford to lose.
Paid Plans are billed through our payment processor, Paddle, who acts as the merchant of record for your purchase. By subscribing you authorise recurring charges for your chosen Plan at the then-current price until you cancel. Plan limits and prices are shown on our pricing page.
Each Plan carries feature access and usage limits (such as the number of workspaces, domains, teams, or team workspaces). If you exceed a lower Plan's limits — for example after a downgrade or a failed payment — affected teams, workspaces, or records may become read-only, and creation of new items may be blocked, until you are within the applicable limit. We do not delete your data solely because you exceed a limit.
Trovaru's alerts, sync, and monitoring depend on third-party registrars, DNS resolvers, certificate authorities, blocklist operators, reputation providers, messaging platforms, and email delivery. While we work to deliver timely and accurate notifications, the Service is provided on a best-effort basis and may produce delayed, missed, false-positive, or false-negative results. You remain solely responsible for renewing your domains and certificates and for the security and reputation of your assets. Trovaru is a safety net, not a guarantee against expiry, lapse, downtime, blocklisting, or any other event.
The Service, including its software, design, text, and trademarks, is owned by Trovaru and its licensors and is protected by intellectual-property laws. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during your subscription. We reserve all rights not expressly granted. You retain all rights in your Customer Data.
If you send us suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free licence to use and incorporate it without restriction or obligation to you.
Each party may have access to the other's confidential information. The receiving party will use it only to perform under these Terms and will protect it with reasonable care. Customer Data and Credentials are treated as your confidential information.
The Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, error-free, or that every alert will be generated or delivered, or that monitoring results will be accurate or complete.
To the maximum extent permitted by law, Trovaru and its suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, or for any loss arising from an expired domain, lapsed certificate, missed or delayed alert, blocklisting, downtime, or third-party service. Trovaru's total aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) USD 50. These limitations apply regardless of the theory of liability and even if a remedy fails of its essential purpose.
You agree to indemnify and hold Trovaru harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your Customer Data, your Credentials, your use of the Service, or your violation of these Terms or applicable law.
You may stop using the Service and delete your Account at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, fail to pay, or use the Service in a way that risks harm to others, to third-party services, or to our infrastructure, or where required by law. Upon termination, your right to use the Service ceases. Sections that by their nature should survive termination (including Customer Data ownership, intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive.
You may export your Customer Data from the Service while your Account is active. After termination, we will delete or anonymise your personal data and Customer Data within the timeframe described in our Privacy Policy, except where we must retain records to meet legal, tax, or accounting obligations.
We continuously improve the Service and may modify, add, or discontinue features. We will use reasonable efforts to notify you of material adverse changes to paid features. Your continued use after a change constitutes acceptance of the modified Service.
We may update these Terms from time to time. Material changes will be posted here with a new "last updated" date and, where appropriate, announced by email. Continued use of the Service after changes take effect means you accept the updated Terms. If you do not agree, you must stop using the Service.
We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, war, civil unrest, labour disputes, internet or utility failures, governmental action, or failures of third-party services or infrastructure.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of assets. These Terms bind and benefit the parties' permitted successors and assigns.
These Terms, together with the Privacy Policy and any Plan terms shown at purchase, constitute the entire agreement between you and Trovaru regarding the Service and supersede all prior agreements. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. There are no third-party beneficiaries to these Terms.
These Terms are governed by the laws of Nepal, without regard to conflict-of-law rules. You agree that the courts located in Kathmandu, Nepal will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to their jurisdiction, except where mandatory consumer-protection law in your country of residence provides otherwise.
Questions about these Terms? Email [email protected].